Privacy Policy
Last Updated: August 23, 2025
Keystone Body Therapies (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, scheduling system, forms, and services powered by GoHighLevel (“GHL”).
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, date of birth, payment information, and health-related details you provide when booking an appointment or completing an intake form.
Usage Data: Information automatically collected (e.g., IP address, browser type, device information, pages visited).
Cookies & Tracking: We may use cookies, pixels, and similar technologies to enhance your experience and track analytics.
2. How We Use Your Information
We use your information to:
Provide massage therapy and wellness services.
Schedule, confirm, and manage appointments.
Send reminders, updates, and marketing communications (via email/SMS).
Process payments and deliver receipts.
Improve our services, systems, and client experience.
Comply with legal or regulatory requirements.
3. Sharing of Information
We do not sell your personal data. We may share your information only with:
Service providers: Such as payment processors, scheduling platforms, and CRM tools (including GHL).
Healthcare-related referrals: With your consent, if we refer you to another provider.
Legal authorities: If required by law or to protect rights, safety, or property.
4. Data Security & Retention
We take reasonable measures to protect your personal data through secure hosting, encryption, and limited access.
Health-related information is handled with confidentiality in line with professional massage therapy standards.
We retain data only as long as necessary for business, legal, and regulatory purposes.
5. Your Rights
Depending on your location, you may have the right to:
Access, update, or request deletion of your personal data.
Opt out of marketing communications by clicking “unsubscribe” in emails or replying STOP to SMS.
Request a copy of the information we hold about you.
To exercise these rights, contact us at:
📧 info@keystonebodytherapies.com
📞 (480) 477-1882
6. Third-Party Links
Our website, emails, or booking system may link to third-party websites. We are not responsible for the privacy practices of those sites.
7. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted with a revised “Last Updated” date.
8. Contact Us
If you have questions about this Privacy Policy, you can reach us at:
📧 info@keystonebodytherapies.com
📞 (480) 477-1882
📍 7655 E Redfield Rd, Ste 9, Scottsdale, AZ 85260